Call handling & Call centre Support Services
Utilising services from an external service desk can assist your company by reducing the need for unnecessary spending. Find out more about our Support Services and see how they could support your growth.
Utilising services from an external service desk can assist your company by reducing the need for unnecessary spending. Find out more about our Support Services and see how they could support your growth.
At Best Facilty Management & Asset Protection Company Ltd., we offer professional service desk and call handling services. Our services are designed to reduce the need for unnecessary spending and can assist your company in a number of different ways. When your company makes use of the support and infrastructure of our call answering services, tasks can be easily logged in our CAFM system in accordance with your requirements. This ensures that you have seamless integration with your team 24 hours a day, 365 days a year.
Our CAFM software provides real time call logging and job monitoring to completion. Our software is designed to present your data in a way that can best improve service delivery and drive efficiencies. Full reports can be provided around compliance, service level agreements, jobs completed/ outstanding and time to complete, among others. We can provide:
Total efficiency
Expertise National Development
For seamless support